I founded my consulting business in 2023 to shape a career that supported both my professional ambitions and my family’s needs.  Over the years, it also became clear to me that many projects could benefit from more hands-on operational experience.  Whilst theory, data, and desktop insights can form the foundation of planning, incorporating an operational lens from someone with practical experience can strengthen the outcome.

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Current & past consulting clients include:

• Destination Phillip Island

• zoOceanarium Group

• Great Ocean Road Coast and Park Authority 

• Development Victoria 

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Whilst running my own consultancy in Australia, I have also joined the American based consultancy group Canopy Strategic Partners who are a full-service planning and consulting firm dedicated to helping mission-driven organisations, including zoos, aquariums, botanical gardens, conservation organisations and other public green spaces, creating a better future for the planet.  Clients I have worked with to-date have included as National Geographic Museum of Exploration, Columbus Zoo, Kentucky Science Center and Mystic Aquarium, just to name a few. ​

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AWARDS

2023 Blooloop Top 50 Zoo & Aquarium Influencers 

2021 WINNER Tourism Awards: VTIC City of Melbourne Innovation & Resilience Award for Regional Victoria (Phillip Island Nature Parks)

2017 WINNER IAAPA Brass Rings Awards: Best Innovation in a Training Program (The Green Planet, Dubai)

2022 SILVER Tourism Awards: Ecotourism (Phillip Island Nature Parks)

2021 BRONZE Tourism Awards: Ecotourism (Phillip Island Nature Parks)

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COMMITTEES & BOARDS

IAAPA Asia Pacific Education Committee 2025 - Current 

Penguin Foundation Board 2024 - Current 

IAAPA Asia Pacific Advisory Board 2023 - Current 

Lost Dogs Home Finance and Audit Committee 2023 - Current

Phillip Island Business Network Committee Member 2021 - 2023

(IAAPA - International Association of Amusement Parks & Attractions)

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PUBLIC SPEAKING

2025 IAAPA Asia Expo Shanghai: Beyond the Ordinary - Global Innovations Shaping the Future of Attractions 

2025 Victorian Tourism Industry Council Tourism Summit Shepparton: Engaging the Traveller You'll Never Meet

2024 IAAPA Webinar: Cashless Contingencies - Exploring the Benefits and Preparing for the Unexpected  

2024 IAAPA Asia Expo Bangkok: Fun For All Unlocking the Power of Accessibility & Inclusion

2024 IAAPA Asia Expo Bangkok: Animal Interaction Trends & Guest Expectations 

2023 IAAPA Asia Leadership Summit Vietnam: Why Accessibility is Good for Your Guests & Business

2023 Accessible Tourism Conference Gold Coast: Making the Impossible Possible in Adventure Tourism

2018 IAAPA Conference Orlando: Women in Leadership

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EDUCATION 

Diploma of Business (Human Resources), Southbank Institute Brisbane, AUS 2007

Certificate IV Assessment and Workplace Training, NMIT Preston, AUS 2003

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How Can I Help?

• ​Feasibility, Strategic & Operational Planning

• Pre-Opening Planning 

• ​​Product & Experience Development

• Business Operations, Efficiency & Process Improvement 

• Financial Management & Planning 

• ​​​​​Visitor Research & Guest Experience