EXPERTise

Passionate and commercially focused, I am a dynamic leader who brings a sense of fun and creativity into everything I do.  My professional journey has provided me with diverse and comprehensive business experience across various attractions and industries, whilst operating in complex environments managing multimillion-dollar businesses.

 

Current & past consulting clients include:

• Destination Phillip Island

• zoOceanarium Group

• Great Ocean Road Coast and Park Authority 

• Development Victoria 

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Whilst running my own consultancy in Australia, I have also joined the American based consultancy group Canopy Strategic Partners who are a full-service planning and consulting firm dedicated to helping mission-driven organisations, including zoos, aquariums, botanical gardens, conservation organisations and other public green spaces, creating a better future for the planet.​

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AWARDS

• 2023 Blooloop Top 50 Zoo & Aquarium Influencers 

• 2021 WINNER Tourism Awards: VTIC City of Melbourne Innovation & Resilience Award for Regional Victoria

• 2017 WINNER IAAPA Brass Rings Awards: Best Innovation in a Training Program

• 2022 SILVER Tourism Awards: Ecotourism

• 2021 BRONZE Tourism Awards: Ecotourism

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COMMITTEES 

• IAAPA Asia Advisory Board (International Association of Amusement Parks & Attractions) 2023 - Current 

• Lost Dogs Home Finance and Audit Committee 2023 - Current

• Phillip Island Business Network Committee Member 2021 - 2023​

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PUBLIC SPEAKING

• 2024 IAAPA Webinar: Cashless Contingencies - Exploring the Benefits and Preparing for the Unexpected  

• 2024 IAAPA Asia Expo Bangkok: Fun For All Unlocking the Power of Accessibility & Inclusion

• 2024 IAAPA Asia Expo Bangkok: Animal Interaction Trends & Guest Expectations 

• 2023 IAAPA Asia Leadership Summit Vietnam: Why Accessibility is Good for Your Guests & Business

• 2023 Accessible Tourism Conference Gold Coast: Making the Impossible Possible in Adventure Tourism

• 2018 IAAPA Conference Orlando: Women in Leadership

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EDUCATION 

• Diploma of Business (Human Resources), Southbank Institute Brisbane, AUS 2007

• Certificate IV Assessment and Workplace Training, NMIT Preston, AUS 2003

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How Can I Help?

• ​Feasibility, Strategic & Operational Planning

• ​​Product & Experience Development

• Business Operations, Efficiency & Process Improvement 

• ​​​​​​Team Learning & Development

• Financial Management & Planning 

• ​​​​​Visitor Research & Guest Experience